Ant Davey: Using Data to Improve TechComm

  • Products Covered:
  • Technical Communication Suite
About This Episode
In this Adobe interview at the STC Summit, Davey contends that we need to use analytics with online documentation and understand what that data means. Recent research with website users has indicated that the documentation we provide is overly long and poorly written. "The answer is modularization and topic-based authoring."

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