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T-Mobile Customer Video

Show: Customer Experience

Views: 1,234

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About This Episode

See how T-Mobile leverages Adobe to deliver exceptional customer service in stores and through its call center with an intuitive and extensible customer experience solution.

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Episode Title	Runtime	CC	Products Covered	My Library
Hyatt Customer Video Hyatt Customer Video Hyatt delivers rich, customized online and mobile experiences for travelers worldwide with the Adobe Digital Marketing Suite including Adobe CQ Runtime: 00:04:32 Added: December 01, 2011 Views: 609	00:04:32
Nu Skin Customer Video Nu Skin Customer Video Nu Skin adopts the Adobe® Web Experience Management solution to accelerate delivering timely, high-impact content to customers across more than 50 websites worldwide Runtime: 00:04:32 Added: September 26, 2011 Views: 610	00:04:32
Talking to Kim Hann of Australian Consultancy 2Dat... Talking to Kim Hann of Australian Consultancy 2Datafish about Measuring Return on Online Investment Kim Hann of Adobe partner 2DataFish talks about developing RoI models for her clients' online business with Adobe digital marketing technology "We've seen tests where we've had uplift of over 100%, in real dollar terms, in traffic terms. And that has been amazing." Runtime: 00:04:02 Added: August 15, 2011 Views: 143	00:04:02
Talking to Yogita Wadhwa of Makemytrip.com about I... Talking to Yogita Wadhwa of Makemytrip.com about India's fast Growing Online Travel Sector India's leading online travel agency is at the forefront of using Adobe Omniture technologies to understand its business and make real time decisions. Yogita Wadhwa, manager Web Analytics, talks about her experience in navigating this high-growth sector. Runtime: 00:03:26 Added: August 03, 2011 Views: 303	00:03:26
Customer Experience is an International Challenge Customer Experience is an International Challenge Dissatisfaction varies across countries, as do the business consequences. Runtime: 00:09:13 Added: May 05, 2011 Views: 118	00:09:13
Customer Experience Lies Beyond Service Improvemen... Customer Experience Lies Beyond Service Improvements Improve the research and purchase experiences to boost revenues. Runtime: 00:10:22 Added: May 05, 2011 Views: 95	00:10:22
Poor Online Customer Experience Creates Disloyal C... Poor Online Customer Experience Creates Disloyal Customers Dissatisfied customers take their money and recommendations elsewhere. Runtime: 00:07:11 Added: May 05, 2011 Views: 122	00:07:11
T-Mobile Customer Video T-Mobile Customer Video See how T-Mobile leverages Adobe to deliver exceptional customer service in stores and through its call center with an intuitive and extensible customer experience solution. Runtime: 00:04:24 Added: February 07, 2011 Views: 1,234	00:04:24
Customer Interactions: Northwestern Mutual and Ad... Customer Interactions: Northwestern Mutual and Adobe IT leaders recognize they must improve and better manage the customer experience, according to recent research. In this webcast, we explore the benefits and drivers of delivering superior customer interactions. You'll see the results of this major research study, and hear customer experience examples and advice from Shantanu Narayen, President and CEO of Adobe Systems, and Karl Gouverneur, Vice President and Chief Technology Officer at Northwestern Mutual. Runtime: 00:16:27 Added: December 10, 2010 Views: 722	00:16:27
Day CQ5 Web Content Management Day CQ5 Web Content Management Using the full power of CQ5 fun-to-use interface, Day CQ5 SharePoint connector provides content authors with a unified editing and publishing experience. In this episode, experience the integration through the eyes of a website author and learn how you can leverage source documents managed in MicrosoftSharePoint for the Web. Runtime: 00:04:00 Added: December 09, 2010 Views: 1,642	00:04:00
Day CQ5 Digital Asset Management Day CQ5 Digital Asset Management Day CQ5 Digital Asset Management (CQ5 DAM) is an enterprise platform for your global branding outreach with collaborative features. This episode shows the different digital assets upload possibilities, metadata and tagging support as well as publishing digital assets using Asset Shares. Runtime: 00:03:45 Added: December 09, 2010 Views: 2,264	00:03:45
Day CQ5 Day CQ5 Day CQ5 Digital Asset Management (CQ5 DAM) is an enterprise platform for your global branding outreach with collaborative features. This episode shows the different digital assets upload possibilities, metadata and tagging support as well as publishing digital assets using Asset Shares. Runtime: 00:02:29 Added: December 09, 2010 Views: 1,325	00:02:29

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