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"interactive help"

Tech Comm Exec Summit: Mark Steckel
Tech Comm Exec Summit: Mark Steckel
Mark Steckel share insights gained from documentation for medical diagnostic equipment. He detects customer pressure for more compelling and interactive help with more "find-a-bility" and the capacity for user comments and feedback. He also learned how DITA/XML can substantially reduce language translation costs.
  • Technical Communication Suite
  • Views: 91
  • Added: Aug 05, 2012
  • Runtime: 00:02:00
  • Tags: pdf, DITA, FrameMaker, RoboHelp, html, mobile, xml, Adobe Tech Comm Suite, community feedback, interactive help
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