Mark Steckel share insights gained from documentation for medical diagnostic equipment. He detects customer pressure for more compelling and interactive help with more "find-a-bility" and the capacity for user comments and feedback. He also learned how DITA/XML can substantially reduce language translation costs.

See how easy it is to link an entire 3D graphic to an animation view and also how a few FrameMaker 11 mouse clicks, generated a list of parts from the 3D graphic that are automatically hyper-linked. In PDF output, you can click on any of the part names in the table, and the 3D graphic will change to a non-shaded view, with the selected part highlighted with 3D shading. This feature is very empowering for people creating techcomm content for medical devices, transportation/airline parts and other products that utilize diagrams with many potential views.

FrameMaker 11 has the ability to import rich video or 3D, and link various views of the graphic to text or tables. Ideal for medical devices, airline instrumentation documentation, etc.