Learn all about how Adobe Experience Manager helps you organize and manage the delivery of creative assets and other content across your digital marketing channels. Including web, mobile, email, social media, and video.

Learn how to plan, calculate, and measure customer value and business ROI in order to maximize return from multichannel solutions for customer experience management. While focusing on the key returns from customer experience efforts, this session will also provide best practices for planning, prioritizing, and measuring your customer experience projects. We’ll provide examples of customer value and business returns from CEM projects to illustrate ways to balance the needs of the customer with the needs of the business.

Learn about the latest developments in customer experience management (CEM), the next step for organizations large and small trying to build better relationships with their customers, while better reinforcing their brands and improving margins. This session will cover what CEM is, how your agency, studio, or consultancy fits into the discussion, and how you can use Adobe tools and technologies to help your customers create better relationships with their customers. We'll also take a look at some of the innovative solutions shops have already gotten to work for them.

This video discusses Customer Experience Management and how the Adobe Digital Enterprise Platform can help organizations improve customer experiences across channels. Presented by Andrew Mason.

Discover the power and flexibility of Adobe's Web Experience Management solution, Adobe’s market leading Web Content Management platform. Presented by James Talbot.

Learn how to add interactivity to your communications with Interactive Statements, part of Adobe’s Customer Communications solution. Presented by Gary Thain.

Examining how to take advantage of the Correspondence Management capabilities of Adobe's Customer Communications solution Presented by Gary Thain.

Discover how to streamline digital content creation using Adobe's Integrated Content Review solution. Presented by Gary Thain.

An in-depth look at the Document Services available in the Adobe Digital Enterprise Platform. Presented by Bob Bailey.

Hear about cross-platform mobile application development and the capabilities of the Adobe Digital Enterprise Platform. Presented by James Talbot.